Return Policy

Your satisfaction is my priority! If you don't love it, return it for a full refund.

 

RETURN POLICY

You may return your item within 30 days of receipt for a full refund, no questions asked. Shipping fees are NOT refundable and return shipping is at the expense of the customer. The item must be returned in its original condition and packaging. If the artwork is damaged in the shipping process to me, you will receive your refund after an insurance claim is filed.

 

STANDARD RETURNS

All items must be returned in their original packaging material. Return shipping as at the customer expense and the item must be insured for the purchase amount. Prior to shipping, email me at bjornbrondsted@gmail.com with clear pictures of the following:

  • The artwork
  • The artwork in packaging prior to sealing the package
  • The packaged artwork

This protects you by verifying that the artwork was in good condition and was properly protected upon return shipping. In the email please include your order #.

 

DAMAGED ARTWORK RETURNS

If your item arrives and the artwork is damaged, please contact me immediately to let me know. If the package is damaged you must photograph the damaged package before opening it. If your artwork is damaged in any way, I offer a hassle-free return when possible. Please take clear photos of the damaged item and email them to me at bjornbrondsted@gmail.com. In the email please include your order #. If I can process your refund based on your photos, you do not need to return the item. If the damage or quality issue is not apparent in the photos, you may be required to return the item at your expense before the return can be processed. Please be sure to send your item with a tracking number. NOTE: We photograph every artwork before and after it is packaged and before it is sent to you for insurance purposes.

 

SEND ALL RETURNS TO

Bjorn Brondsted

4590 Boul Pie-IX #1

Montreal | QC CA | H1X 2B5

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Trusted Art Seller

The presence of this badge signifies that this business has officially registered with the Art Storefronts Organization and has an established track record of selling art.

It also means that buyers can trust that they are buying from a legitimate business. Art sellers that conduct fraudulent activity or that receive numerous complaints from buyers will have this badge revoked. If you would like to file a complaint about this seller, please do so here.

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Verified Returns & Exchanges

The Art Storefronts Organization has verified that this business has provided a returns & exchanges policy for all art purchases.

Description of Policy from Merchant:

Your satisfaction is my priority! 30-Day full refund guarantee. If you are not completely satisfied with your purchase please return for a full refund. Return Shipping is at customer's expense. Artwork must be insured by the customer for return and in its original packaging. See FAQ for full Return Policy.

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Verified Secure Website with Safe Checkout

This website provides a secure checkout with SSL encryption.

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Verified Archival Materials Used

The Art Storefronts Organization has verified that this Art Seller has published information about the archival materials used to create their products in an effort to provide transparency to buyers.

Description from Merchant:

Quality acrylic paints and mediums are used for all original artworks. Top quality canvas and stretchers are used for both original artworks and canvas prints. Archival inks and quality paper and materials used for all prints. Museum quality hanging wire and attachments are used for all prints and originals. READY TO HANG.

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This Website Supports Augmented Reality to Live Preview Art

This means you can use the camera on your phone or tablet and superimpose any piece of art onto a wall inside of your home or business.

To use this feature, Just look for the "Live Preview AR" button when viewing any piece of art on this website!

Win a Print of Your Favorite Artwork!

I'm Organizing a Lucky Draw for my Newsletter Tribe Members.

The Winner Gets a Gift Card of $60 to Use Store Wide!

Want to Join? Enter Your Name and Email, and You're In!
 

Click here for details.
Here future Winners can check out their Choice of Artworks.

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The Draw will take place May 6th, 2019 at 1 pm Eastern Time. The Name of the Winner will be Announced on my Facebook Page.